Right Care Right People Campaign
Did You Know Your GP Practice Has a Whole Healthcare Team?
Right Care, Right People – Your GP Practice Team Allied Health Professionals Campaign
Your GP practice includes a team of healthcare professionals, not just GPs. Depending on your health concern, you may be offered an appointment with another member of the team who specialises in that area and may be able to help you more quickly.
Understanding your GP practice team
Many people search online for answers to questions like “Who can I see instead of a GP?”, “Can I see a physiotherapist at my GP surgery?” or “Who helps with medication questions at my GP practice?”
GP practices now include a team of healthcare professionals who can help with many different health concerns. Depending on your needs, you may be offered an appointment with a physiotherapist, pharmacist, mental health practitioner, dietitian or another specialist working within the practice.
These professionals work alongside GPs to help patients receive the right care as quickly as possible.
Your GP Practice Team – Getting the Right Care
We are supporting the city-wide Right Care, Right People – Your GP Practice Team campaign, which helps patients across Sheffield understand the wider team of healthcare professionals working in GP practices.
Your GP practice includes a team of skilled healthcare professionals, not just GPs. Depending on your health concern, you may be offered an appointment with another member of the team who specialises in that area and may be able to help you more quickly.
Why this matters
Demand for GP services continues to increase, and many patients still assume that a GP is the only professional who can help when they contact their practice.
However, GP practices now include a range of healthcare professionals who support many different health needs.
These professionals work alongside GPs as part of the wider GP practice team, helping patients receive advice, treatment and support more quickly.
This campaign helps patients understand how the GP practice team works and feel confident seeing the professional best placed to help with their concern.
What this means for you
If you contact your GP practice, you may be offered an appointment with another healthcare professional instead of a GP. This is because they may be the most appropriate professional to help with your health concern.
For example:
• Physiotherapists can help with muscle or joint pain • Pharmacists can help with medication questions • Mental health practitioners can support emotional wellbeing • Social prescribers can connect people with community support • Dietitians can advise on diet and nutrition
Seeing the right professional first can often help you receive faster advice and specialist care.
Know who can help
Your GP practice may include professionals such as:
• Physiotherapists • Pharmacists • Mental health practitioners • Dietitians • Social prescribers • Other specialist healthcare professionals
GPs continue to play a vital role in diagnosing and managing more complex medical conditions. All members of the team work together to support your health.
When you contact the practice
You do not need to decide who you need to see.
When you contact the practice, you may be asked for a brief description of your problem. This helps us make sure you are seen by the professional best placed to help.
If a GP appointment is needed, the team will ensure you are seen by a GP.
Not sure who to see?
Contact your GP practice and we will guide you to the right professional for your health concern. Your GP practice is a team, and we are here to help you get the care you need.
How our GP practice is supporting this campaign
• Posters
• Social media messaging
Advice and appointment support from our practice team
Our team is here to help guide you to the right care, from the right professional.
Where to find more information
Talk to our reception team or visit our website for more advice.
If you need help with your health, contact the practice in the usual way and our team will guide you to the most appropriate professional.
