Noticeboard

COVID-19

Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances.


We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 

Which service, when?

Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure. Thank you

 

 

HGV/PCV Medicals- £110!

We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.

Practice Email

Please be aware that our email address is not for clinical enquiries, and any such emails will be returned to sender.

Crystal Peaks Medical Centre  

At Crystal Peaks Medical Centre we take pride in delivering high quality care and run  clinics for chronic disease management and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery including joint injections, childhood vaccinations, contraceptive implants and coil fitting.

We have allied professionals working on site delivering counselling and cognitive behavioural therapy (IAPT workers), as well as physiotherapists and our midwife.

This website will help you make the most of our services, which include booking appointments and prescriptions on-line. You will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and we welcome constructive feedback. 

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Closed for Training

The practice will be closed for training during the afternoon of:

Tuesday 28th September 2021

If you require a doctor in an emergency, please contact 111 or alternatively visit the Walk-in-Centre on Broad Lane.

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Flu Clinic

Due to unforeseen road freight challenges we have had to cancel our flu clinic on Saturday 18th September. If you have an appointment this day you should have received a text advising of the cancellation or a phone call.

We will be in touch with a new date once we have confirmation of a delivery date. Any patient who has not yet booked an appointment but has received an invite, please do not contact the surgery, we will send a new invite out once we have a new date. 

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Urgent News about Blood Tests

There is a national shortahe of blood bottles, which is expected to last until at least 17th September 2021. This is affecting every healthcare service provider. 

We have therefore been told by the NHS to postpone all non-urgent blood tests. 

We will:

  • review all the required blood tests to determine those that can be safely delayed
  • advise you if we feel that you urgently require having blood taken to assist your treatment
  • add your name to a waiting list to rearrange your blood test
  • advise you when the situation changes

We are extremely sorry for the inconvenience. This is something that is completely out of our control. 

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Coronavirus - Latest Guidance

COVID Vaccinations done elsewhere

We have had an increase in patients contacting the practice who have had their COVID-19 vaccination elsewhere and it hasn’t been recorded. Unfortunately we are unable to record vaccinations done elsewhere; we do not have access to other vaccination centre systems therefore cannot record on their behalf.

If you have had your vaccination elsewhere and it hasn’t been recorded you will need to contact the vaccination centre directly or alternatively ring 119.  You could also try ringing the NHS Immunisation Management Service on 03005610240.

Certificates of Immunity

From the 17th May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine
Gov.uk says GP's cannot provide letters showing your COVID-19 vaccination status. 
Your current options for vaccine status will be available from: 
  • The NHS app which you can download from app stores
  • the NHS website 
  • No internet? No devices? Call 119 and they will be able to post a letter to you. You will need to provide details of the county you are travelling to for this. 

Please visit the below website for further information:

https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad#how-to-access-your-covid-19-vaccination-status

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Updated guidelines when attending the practice

Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward. 

From the 19th July nothing will change at the surgery - patients will need to still wear a face mask, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE where appropriate. We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the Covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people. 

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, by e-consult and by video), not counting vaccinating 90% of the adult population twice in the last 6 months. 

Crystal Peaks Medical Centre has come so far in trying to minimise the impact of Covid and we are sure you understand that we all need to keep the surgery as safe for all patients as we can. 

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New Facebook Page

We now have a new temporary Facebook page that will give updates regarding the COVID-19 vaccination rollout. Please follow the page for regular updates.

You can find the page on Facebook by searching @crystalpeaksmedicalcentre

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Type 1 Opt Out Preference 
The data held in your GP medical records is shared with other healthcare professionals for the purposes of your individual care. It is also shared with other organisations to support health and care planning and research.

If you do not want your personally identifiable patient data to be shared outside of your GP practice for purposes except your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.
Please follow this link for further information and there is a link within it that allows you to opt out yourself: 
 
You can also visit reception who can provide you with an opt-out form and your records will be coded accordingly. 

(Site updated 15/09/2021)
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