In April 2014 all primary care providers registered with Care Quality Commission (CQC). This means that GP practices and other primary providers such as Walk-In-Centres are regulated to ensure that all health and adult social care services meet essential standards of quality, this includes protecting their safety and to respect their dignity and rights wherever care is provided.
The practice will from time to time be visited by members of the CQC to inspect the surgery and its services. Inspectors will speak to staff to ensure they are aware of CQC and have an understanding of what is needed. Inspectors may also speak to patients to get their point of view about the practice and the services we offer. In addition inspectors may ask for consent to sit in on a consultation either with a doctor or a nurse.
To download copies of their booklet please go to www.cqc.org.uk
Following our CQC visit on 13 April 2016, please follow the below link for our full practice report.
The practice had a regulatory review on 9th September 2021. CQC's outcome was as follows:
We carried out a review of the data available to us about Crystal Peaks Medical Centre on 09-09-2021. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.