Noticeboard

COVID-19

Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances, which are set to worsen over winter with the 2nd COVID wave.

We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period.

Training Practice

We are pleased to announce that we have been approved as a GP training practice. We will therefore be welcoming GP Registrars into our Practice from the 3rd February 2016.

Dr Gillgrass is the practice trainer.

GP Registrars are fully qualified doctors who are continuing their training in practice.

 

 

Which service, when?

Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure.Thank you

 

 

HGV/PCV Medicals- £99!

We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.

 

Home Visits

Doctor's bagRequests for home visits may be made by calling the surgery reception on 0114 2510040, preferably before 11am.

In general, we ask that patients only request a home visit if they are genuinely housebound and too unwell to come to the surgery.

The computerised records and some pieces of medical equipment which are so helpful in modern general practice are only available at the surgery. In addition, your doctor can usually see several patients at the surgery in the time that it takes to make a single housecall.

If you need a visit, you will usually be visited by your doctor between 11:45 and 15:00. Please note that it isn't always possible for you to be seen by the Dr of your choice, but we will accomodate this whenever possible.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website