Noticeboard

COVID-19

Dear patients

We regret that we have to share this.

Unfortunately, over the last 2 months we have noticed increasing incidences of verbal aggression and disrespect towards staff, both on the phone and at the front door.

We appreciate how difficult life is at the moment and understand the frustration when the phone lines are so busy. We share this frustration.

However, our staff are working exceptionally hard to provide your healthcare needs under very difficult circumstances.


We are now enforcing a Zero Tolerance policy.
We will end phone calls for verbal aggression and call the police for aggression at the front door.
We endeavour to be kind and courteous to all patients, and we expect the same treatment in return.

We hope you understand that we need to protect our staff through these unprecedented times.
It is by working together as a practice with our patients that we will come through this testing period. 

Which service, when?

Inappropriate A+E attendances for problems that are neither emergencies nor related to acute injuries from accidents, cause delay in assessment for those who have genuine need. NHS Sheffield is keen to help you choose the right service for your needs at the time, i.e "the right place at the right time". That might be, self-care, pharmacist advice, walk-in-centre, GP (including urgent access as at Crystal Peaks MC),or out of hours GP service. In order to facilitate that, there is some guidance available in our further information list. Please help by accessing the right service at the right time. This is especially important in the winter months when the health service is under additional pressure. Thank you

 

 

HGV/PCV Medicals- £110!

We have reduced our price for Heavy Goods Vehicle and Passenger Carrying Vehicle examinations. We believe there are advantages to having your registered medical practice carrying out these medicals as we have full access to your medical record, if there are any queries and we can rapidly arrange any further tests that may become necessary. Please contact reception to arrange an appointment.

Practice Email

Please be aware that our email address is not for clinical enquiries, and any such emails will be returned to sender.

Latest News

Your Data Matters to the NHS

Following the introduction of the new General Data Protection Regulations on 25th May 2018 the NHS introduced the National Data Opt-Out Programme. It is a new service that permits patients to opt out from the use of their confidential patient information for purposes of research and planning.

Further details on this new initiative can be found by following the link below:

https://digital.nhs.uk/services/national-data-opt-out-programme/supporting-patients-information-and-resources

Greener Practice Initiative

A group of South Yorkshire General Practitioners recognise that Climate Change is a health issue as it affects the fundamental determinants of health. By working together to mitigate against its effects, we can improve the resilience of people, patients, communities and the health care system. We aim to develop and support win-win initiatives that help our local general practice community to engage in greener practice

 Please follow the link below for more information:

 www.greenerpractice.co.uk

Urgent Notice to Patients

 

The Sheffield Clinical Commissioning Group has been informed that a patient has been contacted by someone claiming to be from an online pharmacy quoting the Department of Health. The patient was advised that they would be unable to order prescriptions through their normal method and would need to go through them otherwise their medication would be stopped. The patient realised the call was a scam prior to providing personal information or agreeing to any services and terminated the call.

 They advise any individual receiving anything similar to terminate the call and seek advice before agreeing to anything generated from an unsolicited phone call.

 

Health News from the BBC and the NHS

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NHS Choices Behind the Headlines
 
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